Privacy Policy

FindAnyHelper.com · Version 1.1 · 21 August 2026

This policy is under review by our legal counsel and may be updated. Material changes will be announced on this site before they take effect.

1. Who we are

FindAnyHelper.com is operated by Find Any Helper Service Platform (individual establishment), commercial registration 199314-1, Kingdom of Bahrain. We are the data controller for the personal data described in this policy. Contact: help@findanyhelper.com.

This policy covers everyone who uses FindAnyHelper.com — helpers, households, and visitors.

2. What we collect

If you are a helper, we collect what you put in your profile: your name, photo, age, nationality, languages, skills, experience, your rate, your availability, and your contact details (phone / WhatsApp number). You choose what to write — the profile is yours. We also keep records of how your profile is used on the platform: when your contact details are revealed, applications you make, and ratings and recommendations involving you.

If you are a household, we collect your account details (name, email, phone number), your profile information, job posts you publish, records of the packages you buy and the contacts you reveal, and ratings and recommendations you leave.

Payments are processed by our licensed payment providers. We receive confirmation that you paid and a payment reference. We never see or store your card details.

From everyone, we collect the basic technical information any website receives — device type, browser, pages visited — used to keep the site working and secure.

3. Why we collect it, and what we do with it

We use personal data to do exactly what the platform says it does:

To show helper profiles to households. A helper's profile — without contact details — is public. That is the service: being findable is why helpers join. Contact details stay hidden until a household with an access package chooses to reveal them.
To operate reveals, packages, job posts, ratings and recommendations — including knowing who left a rating so we can investigate a dispute, while showing ratings without names.
To run your account — logging in, support, telling you things about the service that you need to know.
To keep the platform safe — preventing fraud, scraping, fake profiles and abuse.
To send you updates and offers — only if you ticked the optional box agreeing to them, and you can withdraw at any time using the unsubscribe link or by writing to help@findanyhelper.com.

We do not sell personal data. We do not share it with advertisers. We do not use it for anything unrelated to running FindAnyHelper.com.

4. Who sees what

Helper profiles are public by design, except contact details. Anyone can see a helper's profile page. Contact details are shown only to a household that reveals them using a package.

When a household reveals a helper's contact details, that household may use them for one purpose only: contacting the helper about work in their household. Our Terms of Service bind every household to this, and misuse is ground for immediate account closure.

Service providers. Trusted companies help us run the platform — hosting, databases, messaging, and payment processing. They process data only on our instructions and only to provide their service to us.

Legal requirements. We disclose personal data where the law of the Kingdom of Bahrain requires it — to authorities acting within their powers.

Nobody else. There are no other categories of recipient.

5. Where data is stored

Our servers are provided by international hosting companies and may be located outside Bahrain. We choose providers with strong security practices, and transfers are made in accordance with Bahrain's Personal Data Protection Law (Law No. 30 of 2018).

6. How long we keep things

Helper profiles: for as long as the profile exists. Delete your profile and it is removed from the platform.
Revealed contact details in a household's account: twelve months from the reveal, then removed from the household's view. We keep the internal record that a reveal happened — it is needed to operate ratings and investigate disputes.
Ratings and recommendations: these stay, because they belong to the exchange between two people, not to one side. They survive account closure.
Account and payment records: as long as your account exists, plus any period Bahraini law requires us to keep transaction records.

When you close your account, we delete or anonymise your personal data except what this section says survives, and except records we are legally required to keep.

7. Your rights

You can ask us, at any time and for free:

to see the personal data we hold about you, and receive a copy;
to correct anything inaccurate;
to delete your data — helpers can delete their own profile directly, any time;
to object to a use of your data.

Write to help@findanyhelper.com from the address or number on your account, and a person will respond within a reasonable time — normally within a few days.

If you believe we have not respected your rights under the Personal Data Protection Law, you may complain to the Personal Data Protection Authority in the Kingdom of Bahrain.

8. Age

FindAnyHelper.com is for adults. You must be 18 or older to create any account. We remove accounts of anyone under 18.

9. Cookies

We use the minimum: cookies that keep you logged in and make the site work, and basic analytics that tell us how the site is used so we can improve it. We do not use advertising cookies or tracking across other websites.

10. Security

Personal data is protected with the measures you would expect — encrypted connections, restricted access, and providers chosen for their security practices. No website can promise perfection; if a breach ever puts your data at risk, we will tell you and the authority as the law requires.

11. Changes

If this policy changes in any way that matters, we will say so on the site before the change takes effect. This version is dated 21 August 2026 (v1.1 adds the updates-and-offers item in section 3) and is under review by our legal counsel; it may be updated following that review.

12. Language

This policy is published in English and Arabic. If anything is unclear, write to help@findanyhelper.com and a person will explain it.